Find information on lactation spaces and the Go!Mama app.
Go!Mama
Pods & Other Lactation Spaces
Is the
pod a safe place for mothers to pump/breastfeed?
Go!Mama
pods provide a private and calming space for mothers to pump or breastfeed. For
added security, our pods can only be entered by mothers after completing a
short “Singpass” verification process. Once a session starts, the occupancy of
the pod will be reflected as “occupied” ensuring no one will be able to access
the pod.
Why
aren’t there changing station and sink inside the pod?
Go!Mama
pods are designed to be freestanding, mobile and used solely for lactation
purposes by mothers. While we recognise that diaper changing and feeding
correlate in more ways than one, we do not advise that these activities be
combined.
We
endeavor to provide a cleaner environment for mothers than what one would find
in a standard bathroom, therefore, we have decided to not combine these
amenities.
For
convenience purposes, however, we do highly recommend that pods are placed
within close range to an area with sink/s and a changing station readily available.
Why
don’t the pods have dustbin inside?
To
provide the best experience for mothers, as well as being aware of spatial
limits, we have kept a minimum number of items in the pods. We would, however,
like our pods to stay clean for every mother who makes use of them. Therefore,
we encourage all users to take all trash and disposable items out of the pod
and place them in a nearby trash can.
Can mothers share the pods?
Due to
safety concerns, as well as spatial practicality, we strongly recommend that a
maximum of one mother and two children occupy the pod at any time.
Where can I feedback on a dirty pod?
We are so
sorry that you did not have an optimal experience with our pods, and we thank
you from the bottom of our hearts for telling us so we can rectify the
situation.
· Please reach out to us via help & support OR
feedback function in Go!Mama app. We will notify our contacts at the facility
and send a team down to rectify the situation as soon as practicable.
· Alternatively, you can email us directly at contact@gomama.com.sg to let us know what went wrong.
Are
there sanitization supplies in the pods?
Our
Go!Mama pods automatically initiate a disinfection process through the use of
ultra-violet light (UVC) at the conclusion of each use. This is done to protect
mothers and their babies from viruses, bacteria, and any cross-contamination of
allergens.
Any
other sanitary products provided are up to the discretion of each venue
provider, although we do recommend that such products are placed in the pods.
Why is
there no air-conditioning in the pod?
We value
the comfort of our mothers and work closely with all venue/facility providers to
provide a dignified, practical, and private space. We hope to install air
conditioning where conditions permit in the future.